Dasar penghantaran

Shipping Rates

All taxes, duties, and fees are covered by LAUNCH. Shipping costs are calculated at checkout and paid by the customer.

Please note that we are unable to deliver to P.O. Boxes, military addresses, or restricted/protected areas.

Refused Deliveries

If a non-fraudulent order is refused after shipment, a flat fee of 5% will be deducted from the refund to cover return shipping and handling costs.

Address Changes & Re-Delivery Fees

Please ensure that your shipping address is correct before placing your order.

Once an order has been shipped, address changes cannot be guaranteed.

If an incorrect address is provided and the package must be reshipped, a flat re-delivery fee of $20 will apply.

Processing & Delivery Time

Orders are typically processed and shipped within 2 business days, depending on the destination. Business days do not include weekends or public holidays

Shipping Delays

While we strive to deliver all orders on time, LAUNCH is not responsible for delays caused by circumstances beyond our control, including but not limited to severe weather, natural disasters, carrier disruptions, customs inspections, or other unforeseen events.

If a delay occurs, we will do our best to assist you and keep you informed of any updates.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible at global@launchauto.com with:

Your order number
Photos or videos showing the condition of the package and product

Our support team will review your case and work with you to resolve the issue as quickly as possible.